Privacy Policy
# Privacy Policy (ModelsForge3D)
**Effective Date:** January 28, 2026
**Last Updated:** January 28, 2026
**Website:** https://www.modelsforge3d.com
**Contact Email:** artcomposite@gmail.com
This Privacy Policy explains how ModelsForge3D (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or use our website and related services (the “Service”).
By using the Service, you acknowledge that you have read this Privacy Policy.
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## 1) What This Policy Covers
This Policy covers:
- Information collected from visitors and registered users;
- Information submitted to generate, upload, process, or download 3D content;
- Information collected automatically (e.g., device and usage data, cookies).
This Policy does **not** cover third-party websites or services you may access through links on our Service.
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## 2) Information We Collect
### A. Information you provide
Depending on how you use the Service, we may collect:
- **Account data:** name, email address, and other profile details you provide through account registration/login.
- **Support communications:** messages you send us (e.g., by email), and related details.
- **User content:** prompts, images, files, and other inputs you submit to generate or process 3D assets, plus the resulting outputs (e.g., 3D model files and previews).
### B. Information collected automatically
When you use the Service, we may automatically collect:
- **Device & network data:** IP address, device identifiers, browser type, operating system, language settings.
- **Usage data:** pages viewed, actions taken, timestamps, referring URLs, approximate location (city/region level derived from IP).
- **Log and security data:** events used to maintain security, prevent abuse, and debug issues.
### C. Cookies and similar technologies
We (and service providers acting on our behalf) may use cookies and similar technologies for:
- Essential functionality (security, session management),
- Performance and analytics,
- Remembering preferences.
You can control cookies via your browser settings and, where available, via cookie preference tools.
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## 3) How We Use Information
We use information to:
- **Provide the Service:** create accounts, generate/process 3D content, deliver downloads, and operate core features.
- **Maintain and improve:** troubleshoot, monitor performance, and improve reliability and user experience.
- **Security and abuse prevention:** protect the Service, detect fraud/abuse, and enforce our Terms.
- **Support and communications:** respond to requests, send service notices, and communicate about changes.
- **Legal compliance:** comply with applicable laws and lawful requests.
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## 4) AI Processing and Third-Party Providers
To provide certain AI generation features, we may send relevant **User Content** (such as prompts and images) to third-party providers that help us generate results, including **Meshy** and **Tripo** (“Third-Party Providers”).
Third-Party Providers process data under their own policies and terms. We recommend reviewing their privacy policies if you use these features.
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## 5) How We Share Information
We may share information in the following situations:
### A. Service providers
We may share information with vendors who help us operate the Service (for example, hosting, storage, analytics, customer support, and security).
### B. Payment processing
If we offer paid features, payments are processed by third-party payment providers. We typically receive confirmation of payment and limited billing details (such as transaction status), but we do not store full payment card details on our servers.
### C. Legal and safety
We may disclose information if we believe it is reasonably necessary to:
- comply with law or valid legal process,
- protect the security of the Service,
- prevent fraud/abuse,
- enforce our Terms or resolve disputes.
### D. Business transfers
If the Service is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
**We do not sell your personal information.**
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## 6) Data Retention
We retain personal information for as long as reasonably necessary to:
- provide and maintain the Service,
- comply with legal obligations,
- resolve disputes,
- enforce agreements.
We may retain certain information longer where required for security, fraud prevention, or legal compliance.
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## 7) Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system can be guaranteed to be 100% secure.
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## 8) Children’s Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
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## 9) Your Privacy Rights
Depending on where you live, you may have rights to:
- request access to personal information we hold about you,
- request correction or deletion,
- object to or restrict certain processing,
- withdraw consent where processing is based on consent.
To exercise your rights, contact us at **artcomposite@gmail.com**. We may need to verify your request.
### U.S. State Privacy Rights (including California)
If applicable, you may have additional rights under state privacy laws, including the right to know, delete, and correct, and to opt out of certain processing. We do not sell personal information.
### International Users
Your information may be processed and stored in countries other than your own. Where required, we use appropriate safeguards for international transfers.
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## 10) Changes to This Privacy Policy
We may update this Policy from time to time. We will post the updated version on this page and update the “Last Updated” date. Your continued use of the Service after changes become effective means you acknowledge the updated Policy.
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## 11) Contact Us
Privacy questions or requests: **artcomposite@gmail.com**